Troubleshooting Methodology

  • 50 Minutes

Synopsis:

This class teaches students the mindset and processes required to professionally troubleshoot computer systems.  Every new technician should fully understand the troubleshooting procedure.

Prerequisites:

  • None

This class talks about:

  • Assessing a System Problem
  • Researching and Planning Solutions
  • Breaking a problem Into Pieces
  • Communication Skills

2 Responses to Troubleshooting Methodology

  • Shirley says:

    This site is really great! My seven year old loves computers and this site has done what I’m not able to do. Computers for Dummies just isn’t enough any more. :)

  • anthony underwood says:

    hey eli this is anthony. you are awesome guy. keep up the great work sir. you break it way down. i really like what you said about trying to get all the certifications and don’t really understand the basics. you rock dude. have a great day and week.

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